FAQ

Click to watch the video tutorial to add a promo code to your online order.

Do you have gluten-free and celiac-friendly options?

> Yes, we have many items on our menu already gluten-free and most dishes can be modified with substitutes. 

Are the deep fried GF options cooked in separate fryers?

> Yes, we have a deep fryer dedicated to GF items only. Please specify if you are celiac.

Do you offer other springroll options other than pork?

> We offer GF springrolls, vegetarian springrolls and GF/vegetarian springrolls.

Do you use MSG in your cooking?

No MSG is added in our cooking.

Can I make special requests for allergies and dietary restrictions through online ordering?

> Yes, just make a note of all your allergies and dietary restrictions before you pay. See below.  

How can I add promotional codes to my online order?

> Once you've added all your items to your order, click Available Promotions under PROMOTIONS on your receipt. See image.

> Enter your promo code and click ADD. See image.

> Your promo code will be applied to your order.

Why is the promo code I'm adding not applying to the order?

> You might be using an expired promo code or you might not be meeting the terms for that code (ie. minimum order, specific days/times/items, cannot be combined, etc.) 

© 2001 Essence of Saigon